The De-Escalation & OVA Training Hui was held at Hokonui Rūnanga, bringing together 21 participants from across the community sector. Facilitated by Diane Watt of Resolution Education, the hui provided frontline workers with practical tools for managing conflict and staying safe in high-pressure situations. The training included discussion, role-play, and scenario-based learning, helping participants recognise early signs of agitation, communicate effectively, and apply de-escalation strategies.

Hosted by the Eastern Southland Suicide Postvention & Prevention Group, with support from Hokonui Hauora Fund, the hui was well received, with participants reporting increased confidence and relevance to their everyday mahi. A real-time earthquake briefly interrupted the session but highlighted participants’ ability to stay calm and follow safety protocols, reflecting the skills the training aimed to teach. Growing demand for future sessions underscores the value of providing safe, informed spaces for frontline community workers.